This week, Bito CEO Amar Goel sat down with Neuron7’s Head of Engineering, Amit Verma, to discuss the challenges and opportunities for AI-leveraging softwares.

Neuron7 is a Series B stage startup transforming customer service through AI-powered service resolution hubs. What makes Neuron7 unique is that it’s tackling complex hardwares, like medical devices, ATMs, oscilloscopes, and elevators. Imagine an onsite technician bringing the right repair parts, process, and solution earlier in their troubleshooting process.

Episode 02 Highlights

In this episode of PEER REVIEW, Amar and Amit bring their AI engineering experience to discuss: 

• Evolution of today’s generativ AI: how its progressed from textual models to multimodal and its applications in fields beyond traditional tech.
• Challenges in AI deployment: emphasizing the importance of domain-specific models and how Neuron7 has tackled issues of accuracy and hallucinations.
• Future trends: including the shift from cloud-based AI computing to edge computing, with smaller, fine-tuned models tailored for specific tasks.

Watch PEER REVIEW

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