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Communication
In a remote working environment, we lose the opportunity for casual, water-cooler chat that is naturally afforded by being an in-person working environment. This can lead to our team members feeling less connected, unless we are intentional about infusing informal or social conversations into our working days. Everyone at Bito is unique and we all gain from learning more about each and every team member!
So, what are ways we can foster this sense of team cohesion on an interpersonal level?
· Celebrate the wins when your team hits important milestones
· Share exciting life updates with what’s happening outside of work
· Share your hobbies with your colleagues – they might discover something new about you
However, work can’t always just be fun and games. It’s important to have well-structured meetings and clearly documented workflows and processes to allow for increased efficiency in more formal meetings. Please check out the Meeting Guidelines section and Documentation section for best practices to follow.
Asynchronous vs. Live
Asynchronous communication can be a powerful productivity driver with colleagues in different time zones. Asynchronous communication is best when urgency or immediacy isn’t required – it includes the project management apps we use (like Coda), messenger tools (like Slack), screen recordings (like Loom), and email.
Synchronous (or live) communication can be more effective when tight deadlines need to be met, or if someone is blocked from moving forward on a project. Synchronous communication includes, phone calls, video meetings, and (in some instances) live messaging tools, like Slack.
A bias towards asynchronous communication can motivate people to document information in ways that can be shared and repurposed more easily. For example, if a training for a new tool is done over a live meeting, only the attendees of that meeting learn how to use the tool. If instead, the training is recorded via a Loom screenshare, that training video can be stored and used for each new team member that needs to learn how to use that tool.
Two quick "gut check” questions to consider when thinking whether you should pursue asynchronous vs synchronous communication are:
1. Is there a tight deadline or is this topic urgent?
2. If yes, is this information that will need to be disseminated to more people in the future?
